Tally services

• On-Site Support
• Annual Maintenance Contract
• Telephonic and Remote Support
• Implementation & Training
• Data Synchronization between H.O. & branches
• Data Migration from older versions of Tally
• Data Recovery & Correction
• Tally Customization
• Tally Upgradation
• Reset Forgotten Password

On-Site Support

Some problems require onsite support and troubleshooting. We have built a strong team of field Tally experts who can deliver services anywhere in Sri Lanka.

Annual Maintenance Contract

ABS Expert Support provides direct access to the people who know Tally products best. Get peace of mind along with fast answers and how-to help directly from ABS's support professionals. Use Expert Support to get the most out of the software you rely on.

Telephonic and Remote Support

ABS’s Remote Support and Troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced technicians combine to enable ABS to resolve most problems without wasting time and expense by traveling to your site. ABS is a pioneer in providing remote Tally support and has developed an extensive virtual network of support personnel who can deliver fast and low-cost solutions.

Implementation & Training

We provide advance training for you and your staff each coined according to their work profile and befitting the industry. A Tally Expert with various industries experience and having knowledge of local Taxation Rules and Statutory compliance shall impart training.

Data Synchronization between H.O. & branches

A very important and usable feature for multi-location company is synchronization. The data flow can be between factory & Head office OR multiple locations to Head office. ABS can provide designing & setting up of data flow using the standard Tally ERP 9 software. Our networking expert can even guide you in selecting the right ISP and estimating the bandwidth requirements.

Data Migration from older versions of Tally

We can convert your existing Tally 4.0, 4.5, 5.4, 6.3, 7.2 & 8.1 data to Tally ERP 9.

Data Recovery & Correction

ABS is an expert in Tally data recovery services ensuring the fastest, most convenient and cost-effective solutions.

Tally Customization

Tally covers almost every aspect of a normal business. But as the customer grow so does his requirements. With growing number of users he plans to add more security. He wants to add authorization procedures.

We can customize your Invoice, Voucher formats, develop an entirely new report that is unique to your requirement and even change input screens to capture additional data required by you.

Today more than ever, organizations from every industry are recognizing the hidden power behind Tally customization.

Tally Upgradation

We can upgrade your existing Tally 6.3, 7.2 & 8.1 to Tally ERP 9.

Reset Forgotten Password

Call us if you have forgotten the Tally Administrator password to reset a new password and to access your data.

Software Consulting Services

ABS provides expert software consulting services. Whether you are looking to buy or build a software program for your business, our professional software expert advisory services will include an array of scenario-targeted services which all drive our value points of sales, profit, productivity, and loyalty. Our Professional Software Consultants will start discussing your software needs on the level of the decision-making process where you are presently. Some individuals may need software while others may already have an appropriate software application.

Buy Vs. Build

For those who need software, the first question is often whether to buy or build a custom software application. If you are not sure, our Professional Software Consultants will assist you in a needs analysis, business process study and documentation overview to give you insight as to whether buying or building would be the best solution for you.

Buy

Our Professional Software Consultants help individuals buy the right software by drawing up selection criteria, solution identification, vendor selection and a timeline definition. With this in hand, we then perform a Total Cost of Ownership analysis to ensure that you are getting the most value and highest return on investment from the software you select. Integrate - Off-the-shelf software applications may have the features you are looking for, but may be incompatible with other applications that are part of your business. In this case, our Professional Software Consultants would discuss how we could integrate the two systems together. We would begin by performing a corporate systems middleware evaluations to determine how best to proceed with the integration. Customize - The software application you purchase may have a variety of features, but lack the one or two features critical to your business process. In this scenario, our Professional Software Consultants would do a functionality gap analysis to identify what functions are missing and how to customize the application to meet your needs.

Build

For individuals who have a specific design or functionality in mind and decide to build a custom software application we also have a detailed software consulting plan of action. The process begins with requirements gathering, scope definition and specification development. The next phase involves solution design, architecture and implementation, followed by documentation and maintenance of the finished project.

Other Software Support Services

ABS has a team of highly qualified, friendly, customer facing support engineers/ executives. They are able to provide you with support over the telephone, remotely over the Internet and of course on site. Our support services are available either as part of an all inclusive annual maintenance contract or on Call basis.

Our annual maintenance contract ensures that your software system is up and running as quickly as possible after a system failure.

Our AMC Features:

• Onsite breakdown support
• Over the phone support
• Online support and troubleshooting
• Bug fixing
• Software installation at client PCs (Software supplied by ABS)
• Installation of new updates

Supported Software

Under any support contract ABS provides support for the current version of its Software (including all updates and revisions within) and will support the version that immediately preceded the current version for at least 90 days after the new release in order to give you time to install and implement the new version. However, no more development will be done on the prior version.

phone : +94 11 4505500
fax : +94 11 2500254
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